Close

Sign Up For Free Trial

Current Openings

Location: Orlando, FL

We are seeking a dynamic, experienced Software Quality Assurance Tester with hands on experience on ETL, Data Validation and BI testing knowledge

RESPONSIBILITES:

  • Responsible for data warehouse and enterprise report testing
  • Oversee development of project test strategy
  • Create, execute, and analyze manual test cases based on business requirements and acceptance criteria
  • Work independently and play a liaison role between QA, Development & DBA teams
  • Run and validate current scripts provided by the Business Analyst team and modify, expand and improve
  • necessary test scripts for reuse and automation purposes
  • Ensure that repeatable test cases are assigned to the test automation backlog to improve test efficiency
  • Perform various types of testing including functional, system integration, regression, and exploratory
  • Accurately report defects that are found during testing
  • Perform root cause analysis on critical, production defects
  • Coordinate user acceptance testing with business stakeholders for projects, as needed
  • Collaborate with other testers as needed on cross-functional projects

QUALIFICATIONS & EXPERIENCE:

  • 5+ years of SDLC and QA Testing experience
  • Profound hands-on experience in database module testing and analysis
  • Experience in performing integrations, regression, and performance testing, develop test scenarios and scripts, defect management and quality assurance experience.
  • Experience with Application Lifestyle Management (ALM) to manage testing and test reporting
  • Preferred experience on BI tools . Currently OBIEE, IBM Cognos Analytics, SSRS are in use
  • Experience in evaluating business processes, anticipate in requirements gathering and uncovering areas of improvement.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to define test requirements, test complex functionality and build detail test scripts;
  • Ability to test business solutions under strict deadlines
  • Backend database testing in Microsoft SQL environment including validating stored procs, jobs and triggers.
  • Review functional and design specifications to ensure full understanding of individual deliverables.
  • Identify test requirements from specifications, map test case requirements and design test coverage plan.
  • Ability to read code and support applications, reports and processes
  • Develop, document and maintain functional test cases and other test artifacts like the test data, data validation, harness scripts and automated scripts.
  • Execute and evaluate manual or automated test cases and report test results.
  • Hold and facilitate test plan/case reviews with cross-functional team members.
  • Identify and potential quality issues per defined process and escalate potential quality issues immediately to management.
  • Ensure that validated deliverables meet functional and design specifications and requirements.
  • Isolate, replicate, and report defects and verify defect fixes.
  • Perform root cause analysis on critical, production defects
  • Creative solving of technical problems-to ensure the ability to translate technical requirements test plans.
  • Coordinate user acceptance testing with business stakeholders for projects, as needed
  • Collaborate with other testers as needed on cross-functional projects
  • Ability to set priorities and multi-task in a fast-paced environment
  • Perform other duties and responsibilities as assigned by the supervisor
  • Ability and desire to work with people as part of a high-performance team
  • Ability to meet client’s needs with a strong commitment to service
  • Strong desire to excel, excellent verbal and written communication skills

Location: Pompano, FL

Seeking an Audio-Visual Support Technician with strong customer-facing and leader attributes. This candidate will coordinate, schedule, plan, and support virtual, onsite, and hybrid meetings. Services provided will consist of Tier 1 AV Support, Tier 1 AV Support Training, excellent customer communication skills combined with strong AV production background required. Responsible for tracking, scheduling, and overseeing all Audio Visual Support and Meetings, in collaboration and guidance from IT Service Manager. Expected to work with and collaborate with the A/V Tier 2 / 3 Team to discuss possible improvements, product selection, and processes for testing and support to the A/V Tier 1 team. Responsible for establishing training materials and training new hires on A/V Tier 1 Support. Establishing standards for A/V support, service, and production equipment in partnership with all IT Service regions, under the direction of the Pompano IT Service Manager. Secondary skillset will be in Workstation Support; providing technical assistance when needed. This concentration will be in; hardware and software troubleshooting, PC deployments, system upgrades, and client health remediation knowledge required. This position requires knowledge and experience with AV equipment, such as webcams, cameras, mixers, microphones, speakers, projectors, projection screens, etc. Must also have the knowledge and experience working with and troubleshooting PC hardware, software, and IT peripherals, such as mobile phones, printers, scanners, plotters, etc.

Education: 

Associate Degree or Technical Institute Degree/Certificate in Audio-Visual technologies, or related fields, or equivalent work experience

Experience 

At least 5-years of customer facing experience and a minimum of 3-years IT experience.

Primary Job Duties – 

  • Participate in team projects, meetings, and assignments
  • Responsible for identifying AV hardware and software needs
  • Responsible for Troubleshooting Tier 1-2 level AV problems
  • Responsible for coordinating the use of Audio-Visual equipment with Tier 2/3 teams
  • Responsible for creating AV Tier 1 Training documentation, delivering that training, and providing refresh sessions when there are changes or upgrades
  • Responsible for connecting, managing, and monitoring meeting support for customers
  • Responsible for measuring the quality of AV customer care and support provided
  • Establish, conduct, and document scheduled monthly meetings with A/V Tier 1 Team
  • Responsible for reading and following the Department’s Procedures and Policies
  • Responsible for understanding and enforcing the Department’s Policies and Procedures
  • Responsible for documenting solutions to A/V Tier 1 Support technology issues in KB
  • Responsible for traveling to remote sites to understand each set-up, as well as recommend upgrades and maintenance checks from Tier 2/3 AV Team
  • Responsible for tracking AV Tier 1 incidents in the service desk ticketing system
  • Responsible for escalating AV Tier 2/3 incidents through the service desk ticketing system
  • Responsible for creating/tracking Property Management Reports (PMRs) for IT equipment transfers / relocation
  • Responsible for storing, accounting for, and transfer of A/V equipment to support meetings
  • Perform other related duties, as assigned
  • Ability to lift to 50 pounds
  • Flexibility to work hours between 7:00 AM to & 6:00 PM Monday through Friday with after hours on-call rotation and assistance in the evenings and weekends, as needed, and to also remain flexible to work other hours, as assigned for business continuity

**A smartphone is required for this position and must be provided by the employer / vendor. General Knowledge, SkillsThe ideal candidate should possess the following:

  • Knowledge of virtual meeting platforms; MS Teams,GoToWebinar, WebEx, Zoom, Adobe Connect, etc. and how they integrate with in-room AV Equipment
  • Knowledge of Crestron, Biamp, Extron, Polycom & Cisco equipment
  • Proficiency in Microsoft Office 365
  • Active Directory
  • System Center Configuration Manager (SCCM) for client health remediation
  • Excellent communication and presentation skills
  • 3-5 years in an onsite client services role
  • Customer Driven
  • Detail Oriented
  • Time management and organizational skills
  • Analytical Problem Solver
  • Self-Motivated
  • Leadership
  • TeamPlayer

Location: Tallahassee, FL Service Delivery 
  1. Demonstrates,modelsand reinforces the agency’s fundamental values of fairness, cooperation, respect, commitment, excellence, honesty and teamwork
  2. Provides high quality and professional customer service
  3. Coordinates with vendors and service providers to resolve technical support issues
  4. Administers,maintainsand enforces appropriate security and access to computer systems, network resources and communications systems
  5. Backup key application and server configuration settings and components for disaster recovery and continuity of operations
  6. Ensures overall health and availability and quality of services
  7. Gathers,analyzesand presents data from systems to support customer billing, assist in rate forecasting and facilitate decision making for the systems supported by the platform
  8. Install, maintain and operate system hardware and software, including, but not limited to CPUs, motherboards, RAM, disk controllers, network interface cards, and host bus adapters as well as the drivers, utilities and firmware associated with that hardware.
  9. Performs system tuning activities including the modeling of existing and proposed workloads to forecast hardware requirements and develop capacity management plans
  10. Provides ancillary support for inventory, monitoring and antivirus products
Systems Maintenance 
  1. Applies patches, hotfixes, service packs,firmwareand other upgrades to maintain systems at supportable levels
  2. Proactively monitors servers, applications, systems and services for reliability and performance
  3. Monitors server and application performance for reliability,securityand quality assurance
Research and Planning 
  1. Keeps current with industry trends and practices
  2. Verifies that proper capacity,configurationsand hardware are in place to support current and anticipated
  3. Works with other agency platforms and groups to accomplish technologyrelated initiatives
  4. Researches, analyzes, recommends, designs,testsand implements new technologies and services to deliver cost-effective and technically efficient solutions to internal and external customers
  5. Assists leadership in establishing objectives, settinggoalsand establishing unit priorities 6. Evaluates product enhancements to ensure continuous product improvement
  6. Assists leadership on technical and project-specific initiatives
  7. Work with project management teams to facilitate large initiative planning
  8. Work with stakeholders to gather and analyze technical requirements Internal
Processes & Support 
  1. Follows all established team processes and procedures
  2. Facilitates product purchases and maintenance renewal efforts
  3. Develops documentation for support processes,systemsand procedures
  4. Participates in the change management process
  5. Tracks time for Professional Services billing purposes
  6. Provides second level technical support assistance to internal and external customers
  7. Maintains security,confidentialityand availability of systems
  8. Monitors Service Desk ticketing system and responds appropriately based on published time expectations
  9. Must be available for on-call and/or overtime duties as required
  10. Participates in Computer Security and Incident Response Team (CSIRT) and Continuity of Operations (COOP) events, where required
  11. Develops quality control methods for ensuring platform output meets standards
Location: Tallahassee, FL SCOPE OF WORK – The advanced business analyst is a member of a full lifecycle agile development team. They will be expected to work across multiple business units to perform business and systems analysis activities and tasks. They will provide oversight for development team activities. They will work directly with subject matter experts (SME) and other stakeholders to ensure requirements are thoroughly documented, tested, and achieved. They will be involved, and work in concert with other team members, to analyze, design, implement, and test solutions. Education – Bachelor’s degree or master’s degree in Business Administration, Communication, Information Systems, or other related field is required. Equivalent work experience may substitute for the educational requirement. Experience: 
  1. A minimum of 3 to 5 years of solid business/systems analysis experience and software development projects is required.
  2. Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, required.
  3. Experience working with Office 365 is highly desired.
  4. Experience with Microsoft DevOps is highly desired.
  5. Knowledge of Rules 60GG-1 – 60GG-5, Florida Administrative Code, is highly desired.
  6. Certified Scrum Master (SCM) is highly desired.
  7. Experience with directing and managing project resources is highly desired.
  8. Experience with configuration and customization of Commercial-Off-The-Shelf (COTS) products, is highly desired. 9. Experience with data migration is highly desired.
  9. Knowledge of Identity Administration and Governance platforms is highly desired.
  10. Preference will be given to candidates with knowledge of SailPoint Identity IQ or similar products. Preference will be given to candidates with knowledge of Florida Department of Transportation systems and applications.
Primary Job responsibilities – The activities the candidate will be tasked with include, but are not limited to the following:
  1. Research and understand FDOT business processes and their inter-relationships.
  2. Research and understand the FDOT Identity Administration and Governance Platform.
  3. Facilitate joint analysis workshops with the business units.
  4. Gather and document business and technical requirements.
  5. Coordinate and lead the activities of the development team. .
  6. Collaborate with the technical and functional teams to develop technical specifications and other documents in support of the Identity Administration and Governance solution.
  7. Coordinate data migration and development teams.
  8. Develop Test Plans and Test Cases. 9. Coordinate and oversee the User Acceptance Testing and Regression Testing.
  9. Track bugs and backlog items using Microsoft DevOps.
  10. Provide daily updates to the Project Management Team.
  11. Perform oversight reviews of deliverables for compliance with department standards.
Job Specific Knowledge and skills – The submitted candidate must be able to apply specific knowledge, skills, and abilities in the following areas:
  1. Business Analysis: Ability to perform detailed research, business analysis, as-is and to-be analysis, process modeling. Use of software tools is required and include, but are not limited to, MS Word, MS PowerPoint, MS Excel, andSmartDraw.
  2. System Analysis & Design: Ability to perform System Analysis & Design using a variety of modeling methodologies and techniques.
  3. Facilitation: Ability to expertly facilitate workshops and meetings with stakeholders.
  4. Technical Understanding: Technical knowledge and understanding of IT infrastructure and software development practices and techniques.
Location: Miami, FL
  • Formulate a clear conceptual design and high-level architecture for the new intranet that lends itself to growth and scalability. This will include the farm topology and the best use of site collections.
  • Document and provide an implementation plan for the upgrade path from the current infrastructure to the new environment. This will include content database, site assets, applications, web parts etc.
  • Make and implement recommendations to redesign existing intranet to improve user experience and user interface design, mindful of industry trends and best practices.
  • Understand business goals and align with a strategic roadmap.
  • Enhance employee engagement, collaboration and communication.
  • Optimize search experience and other SharePoint services such as indexing, crawl components, content, analytics and query processing.
  • Design intranet’s information architecture (IA) and sitemap to organize sub-sites, content, and documents.
  • Design and develop site templates for frequently used pages such as departmental sites.
  • Design and develop standard workflows for common tasks such as task approval processes.
  • Design and develop a system wide document repository for storing reports, JHS policies, learning materials etc.
  • Provide taxonomy recommendations for tagging and storing materials to assist with search and content management.
  • Review how to use metadata and term store for better content manipulation.
  • Configure usage and health data collection analyzer for reporting purposes.
  • Review the current security setup and provide recommendations.
  • Review the current branding strategy and provide recommendations.
  • Promote and demonstrate best practices for document collaboration, co-authoring and archiving procedures using office web apps.
  • Review current permissions and governance policies and make recommendations.
  • Shall be a Microsoft certified professional with 5+ years’ experience with User Experience (UX), User Interface (UI) design and in applying visual designs to SharePoint.
Location: Orlando, FL
  • We are looking for a Data Modeler to perform modeling and documentation of data requirements in relation to the implementation of a new reporting tool as well as the data warehouse. Responsibilities include communicating with Business Analysts and Business Process Owners to assess and model the data needed for both the reporting tool and data warehouse. Will be responsible for working with Data Architects and vendors in modeling the integrations and the data within the data warehouse. Our ideal candidate has experience with modeling complex data needs in a relational database environment.
Responsibilities:
  • Accountable for analyzing and developing complex logical database designs, logical data models, and relational data definitions in support of systems requirements
  • Understands the methodologies and technologies that depict the flow of data within and between technology systems and business functions/operations
  • Responsible for the identification and resolution of information flow, content issues, and the transformation of business requirements into logical data models
  • Identifies opportunities to reduce data redundancy, trends in data uses, and single sources of data
  • Works with closely with data architects and business analysts to understand requirements, business rules, and how to map the data accordingly
  • Models data using the concepts of normalization
Qualifications & Experience:
  • Bachelor’s Degree in Computer Science, Information Systems, or other related field
  • Four (4) to Six (6) years of demonstrable IT work experience in data modeling, data analysis, relational DBMS design, and support
  • A high level of experience with Relational Database Management Systems (RDMS)
  • Experience with Oracle databases and modeling tools Knowledge, Skills, and Abilities:
  • Excellent use of verbal communication skills
  • Excellent written presentation and documentation skills
  • Excellent organizational skills
  • Strong skills with Microsoft Office
  • Excellent skills with E/R diagramming techniques

Location: Tallahassee, FL.

 Qualifications:

  • 6+ years’ experience in Entity Framework, .Net Core, and ASP.MVC
  • 6+ years’ experience creating secure APIs using C#.
  • 3+ years’ experience implementing/managing Authentication and Authorization using Identity Server.
  • 6+ years using IIS/Network settings for troubleshooting APIs.
  • 6+ years with SQL Server – Stored Procedures, Triggers, Optimizing queries, etc.
  • 3+ years hands on experience using Telerik Reporting.

Desired:

  • 2+ years’ experience in Angular development using version 6 or later.
  • Knowledge of security best practices and their implementation.
  • Minimum of 4+ years’ experience in a back-end development role
  • Good communications skills, clear, strong, and effective.
  • Highly organized, detail-oriented, and a team player.
  • Motivated self-starter who can work independently and find solutions to problems without a lot of oversight.
  • Bachelors or master’s degree in computer science or Information Systems or similar.

Location: Ocoee, FL. Education – Associate Degree or Technical Institute Degree/Certificate in Audio Visual technologies, or related fields. Or Equivalent work experience. Experience: At least 3 years of customer facing experience and a minimum of 1 year. Primary Job responsibility –
  • Participate in team projects, meetings, and assignments.
  • Responsible for identifying AV hardware and software needs.
  • Responsible for Troubleshooting Tier 3 level AV problems.
  • Responsible for coordinating the use of Audio-Visual equipment with Tier 1 teams and providing documentation.
  • Responsible for Connecting, managing, and monitoring the Audio-Visual video teleconference bridges.
  • Install and Test Audio-Visual equipment and work with developers to ensure system features and software work as expected.
  • Provide routine and emergency maintenance services for all conferencing systems.
  • Establish, conduct and document scheduled monthly and weekly system tests.
  • Responsible for reading and following the Department’s Procedures and Policies
  • Responsible for understanding and enforcing the Department’s Policies and Procedures.
  • Responsible for documenting solutions to Technology issues.
  • Responsible for traveling to remote sites to resolve IT related issues and/or to deploy resources.
  • Responsible for tracking incidents in the service desk ticketing systems.
  • Responsible for creating/tracking Property Management Reports (PMRs) for IT equipment transfers / relocation.
  • Perform other related duties, as assigned.
  • Ability to lift to 50 pounds
  • Flexibility to work hours between 7:00 AM to & 6:00 PM Monday through Friday with after hours on-call rotation assistance in the evenings and weekends. Also remain flexible to work other hours, as assigned for business continuity.
General Knowlede – Knowledge of Crestron, Biamp, Extron, Polycom & Cisco equipment
  • Crestron, Extron, and HTML 5 Experience preferred
  • Proficiency in Microsoft Office 365
  • Knowledge of multiple Virtual Meeting platforms such as Teams, Zoom, WebEx, Adobe Connect.
  • Excellent communication skills

Location: Hollywood, Florida

Job Description:
Set up customer meetings, develop and deliver presentations to communicate Tech Army’s services to prospective clients, oversee the development of marketing, and contribute to business activities and sales proposals.

  • Demonstrate initiative to proactively solicit and generate new opportunities.
  • Meet or exceed quarterly revenue and goal.
  • Develop long-term strategic relationships with key account.
  • Manage contract negotiations.
  • Walk placed IT consultants on-site to introduce them to the managers on their first day of work.
  • Maintaining and building a database of client contacts.
  • Working in a team environment with recruiters and the management team to ensure the smooth transition to the later stages of the process as appropriate.
  • Expect moderate travel.

QUALIFICATIONS:

  • Freshers can also apply from the Marketing & Sales Background.
  • Strong verbal and written communication skills.
  • Preference will be given to someone local to Florida.
  • Self-motivated, hands-on attitude with a sense of urgency towards driving sales and marketing lead volumes to generate a robust pipeline of qualified opportunities.
  • We are looking for someone who is driven to perform, is results-oriented, have attention to detail, and are willing to work variable hours.
  • Have excellent social skills, a warm phone manner, and are an enthusiastic energetic self-starter.
  • Extremely organized and do not let details slip through the cracks.
  • Collaborative individual, who can work easily with a team.
  • Excellent planning, organization, and time management skills.

 

Upload your resume here for future job openings.