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1. Demonstrates,modelsand reinforces the agency’s fundamental values of fairness, cooperation, respect, commitment, excellence, honesty and teamwork
2. Provides high quality and professional customer service
3. Coordinates with vendors and service providers to resolve technical support issues
4. Administers,maintainsand enforces appropriate security and access to computer systems, network resources and communications systems
5. Backup key application and server configuration settings and components for disaster recovery and continuity of operations
6. Ensures overall health and availability and quality of services
7. Gathers,analyzesand presents data from systems to support customer billing, assist in rate forecasting and facilitate decision making for the systems supported by the platform
8. Install, maintain and operate system hardware and software, including, but not limited to CPUs, motherboards, RAM, disk controllers, network interface cards, and host bus adapters as well as the drivers, utilities and firmware associated with that hardware.
9. Performs system tuning activities including the modeling of existing and proposed workloads to forecast hardware requirements and develop capacity management plans
10. Provides ancillary support for inventory, monitoring and antivirus products

1. Applies patches, hotfixes, service packs,firmwareand other upgrades to maintain systems at supportable levels
2. Proactively monitors servers, applications, systems and services for reliability and performance
3. Monitors server and application performance for reliability,securityand quality assurance

1. Keeps current with industry trends and practices
2. Verifies that proper capacity,configurationsand hardware are in place to support current and anticipated
3. Works with other agency platforms and groups to accomplish technologyrelated initiatives
4. Researches, analyzes, recommends, designs,testsand implements new technologies and services to deliver cost-effective and technically efficient solutions to internal and external customers
5. Assists leadership in establishing objectives, settinggoalsand establishing unit priorities 6. Evaluates product enhancements to ensure continuous product improvement
6. Assists leadership on technical and project-specific initiatives
7. Work with project management teams to facilitate large initiative planning
8. Work with stakeholders to gather and analyze technical requirements Internal

1. Follows all established team processes and procedures
2. Facilitates product purchases and maintenance renewal efforts
3. Develops documentation for support processes,systemsand procedures
4. Participates in the change management process
5. Tracks time for Professional Services billing purposes
6. Provides second level technical support assistance to internal and external customers
7. Maintains security,confidentialityand availability of systems
8. Monitors Service Desk ticketing system and responds appropriately based on published time expectations
9. Must be available for on-call and/or overtime duties as required
10. Participates in Computer Security and Incident Response Team (CSIRT) and Continuity of Operations (COOP) events, where required
11. Develops quality control methods for ensuring platform output meets standards

1. A minimum of 3 to 5 years of solid business/systems analysis experience and software development projects is required.
2. Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, required.
3. Experience working with Office 365 is highly desired.
4. Experience with Microsoft DevOps is highly desired.
5. Knowledge of Rules 60GG-1 – 60GG-5, Florida Administrative Code, is highly desired.
6. Certified Scrum Master (SCM) is highly desired.
7. Experience with directing and managing project resources is highly desired.
8. Experience with configuration and customization of Commercial-Off-The-Shelf (COTS) products, is highly desired. 9. Experience with data migration is highly desired.
9. Knowledge of Identity Administration and Governance platforms is highly desired.
10. Preference will be given to candidates with knowledge of SailPoint Identity IQ or similar products. Preference will be given to candidates with knowledge of Florida Department of Transportation systems and applications.

1. Research and understand FDOT business processes and their inter-relationships.
2. Research and understand the FDOT Identity Administration and Governance Platform.
3. Facilitate joint analysis workshops with the business units.
4. Gather and document business and technical requirements.
5. Coordinate and lead the activities of the development team. .
6. Collaborate with the technical and functional teams to develop technical specifications and other documents in support of the Identity Administration and Governance solution.
7. Coordinate data migration and development teams.
8. Develop Test Plans and Test Cases. 9. Coordinate and oversee the User Acceptance Testing and Regression Testing.
9. Track bugs and backlog items using Microsoft DevOps.
10. Provide daily updates to the Project Management Team.
11. Perform oversight reviews of deliverables for compliance with department standards.

1. Business Analysis: Ability to perform detailed research, business analysis, as-is and to-be analysis, process modeling. Use of software tools is required and include, but are not limited to, MS Word, MS PowerPoint, MS Excel, andSmartDraw.
2. System Analysis & Design: Ability to perform System Analysis & Design using a variety of modeling methodologies and techniques.
3. Facilitation: Ability to expertly facilitate workshops and meetings with stakeholders.
4. Technical Understanding: Technical knowledge and understanding of IT infrastructure and software development practices and techniques.

• Formulate a clear conceptual design and high-level architecture for the new intranet that lends itself to growth and scalability. This will include the farm topology and the best use of site collections.
• Document and provide an implementation plan for the upgrade path from the current infrastructure to the new environment. This will include content database, site assets, applications, web parts etc.
• Make and implement recommendations to redesign existing intranet to improve user experience and user interface design, mindful of industry trends and best practices.
• Understand business goals and align with a strategic roadmap.
• Enhance employee engagement, collaboration and communication.
• Optimize search experience and other SharePoint services such as indexing, crawl components, content, analytics and query processing.
• Design intranet’s information architecture (IA) and sitemap to organize sub-sites, content, and documents.
• Design and develop site templates for frequently used pages such as departmental sites.
• Design and develop standard workflows for common tasks such as task approval processes.
• Design and develop a system wide document repository for storing reports, JHS policies, learning materials etc.
• Provide taxonomy recommendations for tagging and storing materials to assist with search and content management.
• Review how to use metadata and term store for better content manipulation.
• Configure usage and health data collection analyzer for reporting purposes.
• Review the current security setup and provide recommendations.
• Review the current branding strategy and provide recommendations.
• Promote and demonstrate best practices for document collaboration, co-authoring and archiving procedures using office web apps.
• Review current permissions and governance policies and make recommendations.
• Shall be a Microsoft certified professional with 5+ years’ experience with User Experience (UX), User Interface (UI) design and in applying visual designs to SharePoint.

• We are looking for a Data Modeler to perform modeling and documentation of data requirements in relation to the implementation of a new reporting tool as well as the data warehouse. Responsibilities include communicating with Business Analysts and Business Process Owners to assess and model the data needed for both the reporting tool and data warehouse. Will be responsible for working with Data Architects and vendors in modeling the integrations and the data within the data warehouse. Our ideal candidate has experience with modeling complex data needs in a relational database environment.

• Accountable for analyzing and developing complex logical database designs, logical data models, and relational data definitions in support of systems requirements
• Understands the methodologies and technologies that depict the flow of data within and between technology systems and business functions/operations
• Responsible for the identification and resolution of information flow, content issues, and the transformation of business requirements into logical data models
• Identifies opportunities to reduce data redundancy, trends in data uses, and single sources of data
• Works with closely with data architects and business analysts to understand requirements, business rules, and how to map the data accordingly
• Models data using the concepts of normalization

• Bachelor’s Degree in Computer Science, Information Systems, or other related field
• Four (4) to Six (6) years of demonstrable IT work experience in data modeling, data analysis, relational DBMS design, and support
• A high level of experience with Relational Database Management Systems (RDMS)
• Experience with Oracle databases and modeling tools Knowledge, Skills, and Abilities:
• Excellent use of verbal communication skills
• Excellent written presentation and documentation skills
• Excellent organizational skills
• Strong skills with Microsoft Office
• Excellent skills with E/R diagramming techniques

Location: Tallahassee, FL.

 Qualifications:

• 6+ years’ experience in Entity Framework, .Net Core, and ASP.MVC
• 6+ years’ experience creating secure APIs using C#.
• 3+ years’ experience implementing/managing Authentication and Authorization using Identity Server.
• 6+ years using IIS/Network settings for troubleshooting APIs.
• 6+ years with SQL Server – Stored Procedures, Triggers, Optimizing queries, etc.
• 3+ years hands on experience using Telerik Reporting.

Desired:

• 2+ years’ experience in Angular development using version 6 or later.
• Knowledge of security best practices and their implementation.
• Minimum of 4+ years’ experience in a back-end development role
• Good communications skills, clear, strong, and effective.
• Highly organized, detail-oriented, and a team player.
• Motivated self-starter who can work independently and find solutions to problems without a lot of oversight.
• Bachelors or master’s degree in computer science or Information Systems or similar.

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• Participate in team projects, meetings, and assignments.
• Responsible for identifying AV hardware and software needs.
• Responsible for Troubleshooting Tier 3 level AV problems.
• Responsible for coordinating the use of Audio-Visual equipment with Tier 1 teams and providing documentation.
• Responsible for Connecting, managing, and monitoring the Audio-Visual video teleconference bridges.
• Install and Test Audio-Visual equipment and work with developers to ensure system features and software work as expected.
• Provide routine and emergency maintenance services for all conferencing systems.
• Establish, conduct and document scheduled monthly and weekly system tests.
• Responsible for reading and following the Department’s Procedures and Policies
• Responsible for understanding and enforcing the Department’s Policies and Procedures.
• Responsible for documenting solutions to Technology issues.
• Responsible for traveling to remote sites to resolve IT related issues and/or to deploy resources.
• Responsible for tracking incidents in the service desk ticketing systems.
• Responsible for creating/tracking Property Management Reports (PMRs) for IT equipment transfers / relocation.
• Perform other related duties, as assigned.
• Ability to lift to 50 pounds
• Flexibility to work hours between 7:00 AM to & 6:00 PM Monday through Friday with after hours on-call rotation assistance in the evenings and weekends. Also remain flexible to work other hours, as assigned for business continuity.

• Crestron, Extron, and HTML 5 Experience preferred
• Proficiency in Microsoft Office 365
• Knowledge of multiple Virtual Meeting platforms such as Teams, Zoom, WebEx, Adobe Connect.
• Excellent communication skills

Location: Hollywood, Florida

Job Description:
Set up customer meetings, develop and deliver presentations to communicate Tech Army’s services to prospective clients, oversee the development of marketing, and contribute to business activities and sales proposals.

• Demonstrate initiative to proactively solicit and generate new opportunities.
• Meet or exceed quarterly revenue and goal.
• Develop long-term strategic relationships with key account.
• Manage contract negotiations.
• Walk placed IT consultants on-site to introduce them to the managers on their first day of work.
• Maintaining and building a database of client contacts.
• Working in a team environment with recruiters and the management team to ensure the smooth transition to the later stages of the process as appropriate.
• Expect moderate travel.

QUALIFICATIONS:

• Freshers can also apply from the Marketing & Sales Background.
• Strong verbal and written communication skills.
• Preference will be given to someone local to Florida.
• Self-motivated, hands-on attitude with a sense of urgency towards driving sales and marketing lead volumes to generate a robust pipeline of qualified opportunities.
• We are looking for someone who is driven to perform, is results-oriented, have attention to detail, and are willing to work variable hours.
• Have excellent social skills, a warm phone manner, and are an enthusiastic energetic self-starter.
• Extremely organized and do not let details slip through the cracks.
• Collaborative individual, who can work easily with a team.
• Excellent planning, organization, and time management skills.

 
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Location: Deland, Fl

Scope of Services

District Application Liaison is a member of a full lifecycle agile development team. Develops custom software applications and databases, implements enhancements to existing systems, troubleshoots application issues, implements integration between applications, and implements and supports Off the Shelf software solutions. Must be able to make high-level design choices and implement solutions following technical standards, including software coding standards, tools, and platforms for the enterprise. Work directly with subject matter experts (SME) and other stakeholders to ensure solutions meet defined requirements. Will be involved, and work in concert with other team members, to analyze, design, implement, and test solutions. May also work on SQL Reports (SSRS), PowerBI, PowerAutomate, PowerApps, Sharepoint, Powershell and other solutions, depending on the District.

Education

Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience.

Experience

2+ years experience as a full stack developer. Experience working with development technologies including Microsoft .NET (C#), ASP.NET/MVC, WCF/WebAPI, SQL Server, JavaScript frameworks (Angular, Durandal, Knockout, etc.), REST, XML, JSON, HTML, and CSS. Experience with Scrum, SAFe, DAD, or other agile approach, highly desired. Experience with SQL Server design and administration, Azure SQL, and Azure development and deployment are highly desired. Experience with Microsoft Power Platform (Sharepoint, PowerAutomate, PowerApps, PowerBI, Powershell) highly desired.

Primary Job Duties/ Tasks
The submitted candidate must be able to perform the following duties and/or tasks:
1. Develop, implement, and maintain various district web applications and other technical solutions.
2. Participate in agile lifecycle management activities including, but limited to; release and sprint planning, daily scrum, reporting impediments, documenting status, solution demos, sprint and release reviews and retrospectives.
3. Collaborate with team members and Subject Matter Experts to ensure solutions are implemented according to customer requirements.
4. Ensure that solutions meet established FDOT software architecture, design, code, accessibility, and data standards
5. Ensure quality of solutions by doing comprehensive unit testing of all solutions prior to User Acceptance Testing and implementation
6. Develop and apply knowledge of trends, relevant software development technologies and methodologies.

Job Specific Knowledge, Skills and Abilities (KSAs)

The submitted candidate must be able to apply specific knowledge, skills, and abilities in the following areas:

1. Ability to plan, organize, coordinate, and prioritize work assignments.
2. Ability to display professionalism in dealing with all levels of management and staff
3. Skill in both written and oral communication.
4. Ability to exhibit creativity and resourcefulness at problem solving while collaborating and working effectively with others across varied disciplines
5. Ability to provide excellent customer service.
6. Skill in and experience with coding, thoroughly testing, and debugging software applications using ASP.NET Core (C#), Angular, Entity Framework, Javascript.
7. Skill and experience with Microsoft SQL Server/SQL Azure and designing databases.
8. Knowledge of and ability to work with Azure and Azure DevOps
9. Knowledge of and ability to work with source code management using SVN, Git, or Team Foundation Server.
10.Knowledge of and ability to work with PowerShell scripting.
11.Knowledge of and ability to work with Sharepoint and the Power Platform (PowerApps, PowerBI, PowerAutomate)

General Knowledge Skills and Abilities (KSAs):

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:
1. Communication: Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.
2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
3. Decision Making: Makes sound, well-informed, and objective decisions.
4. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism, and maintain effective work relationships with others.
5. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.
6. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations.
7. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.
8. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.
9. Quality Assurance: Knowledge of the ideologies, techniques and tools for quality assurance and control. The ability to put the ideologies, techniques, and tools into practice.

Location: Fort Lauderdale, FL

Job Profile Summary
Under general supervision the purpose of the job is to perform and/or oversee a variety of associated administrative, fiscal, staff support, and planning activities, some of which require advanced or specialized knowledge and skills, such as budget administration and control, specialized recordkeeping and database management, and/or specified information gathering projects and tasks. Coordinates specified administrative activities and reports across several organizational units within the related department. Performs related work as directed.

Job Description
Minimum Education:
High School education or equivalent required.
An equivalent combination of experience and education may be considered.

Minimum Experience/Training:
One to three years administrative support, office, or related experience required.

Essential Functions:
• Daily- 25%: Provides administrative support for several organizational units within the department, i.e. filling, answering telephones, assisting visitors, incoming and outgoing correspondence, and resolving concerns and inquiries of vendors and end users.
• Daily – 20%: Oversees and/or performs a range of diverse administrative activities; serves as a central point liaison with other departments and external constituencies in the resolution of a variety of day-to-day administrative and operational issues.
• Daily- 10%: Utilizes knowledge and understanding of underlying operational processes to create, compose and edit technical and/or administrative correspondence and documentation
• Daily – 10%: Schedules and coordinates meetings and events; maintains calendars, appointments and/or other similar activities.
• Daily – 10%: Prepares routine correspondence utilizing office software, templates, and existing form letters.
• Weekly -10%: Initiates and maintains requisitions, disbursements for the department’s purchases to initiate the purchasing process. Including processing and reconciling travel expenses. Performs database management and maintenance, ensuring data accuracy
• Daily -10%: Researches and gathers information for projects and assist with the development of college wide reports.
• Daily -5%: Other duties as assigned.

Knowledge, Skills, and Abilities:
• Provides basic training to student workers and part-time employees on standard operating office procedures
• Contributes as a team member
• Requires computer skills; e.g. data entry and email.
• Basic Internet skills for research. Basic skills on Microsoft Office Suite required.

Job Location- India

Job Description– The individual in this position is responsible for assisting the Company in preparing successful responses to public & private entity Bids & RFP’s by determining concept, gathering and formatting information, writing drafts, and obtaining approvals.

Qualifications :
High school or equivalent (Preferred)
Grant writing: 3 years (Preferred)

Outstanding grammar and research skills. Able to understand and execute complex instructions. Ability to understand the needs of the organization that is offering the RFP / RFI and provide best response on behalf of the organization.

Job Type: Full-time
This job will be according to U.S. work timings.
Experience:
RFP Response Writing: 3 years (Preferred)
Grant writing: 3 years (Preferred)